30-day money-back guarantee & refund policy
At WPeka, we want you to be 100% happy with your purchase.
If you have a technical or a feature issue with your purchased product, please do not hesitate to contact us from the My Account > Orders area on this website.
If for any reason you’re not happy with the product or our support, we want to make things right.
That’s why we offer a full, no-hassle refund within 30 days of your purchase. We’d also love to know what went wrong and how we can improve your experience.
Requesting a refund
To request a refund for your order:
- Go to your My Account > Orders area.
- Click on the ‘Get Help’ button and fill-up the form to request a refund.
Once you request a refund, an automated email is sent to your email address. After your request is reviewed we get in touch with you for the refund process.
Our billing team typically processes your refund within 2-3 working days. Once the refund is processed, it may take 5-10 business days for the refund to appear in your account.